Your roofing contractor should be licensed and insured, with proof available for your review. They should also provide you with a copy of their contract that clearly outlines the work to be completed, products used and any warranties included.
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Roofing can be dangerous work, so it’s important to hire contractors with the right insurance. Licensed roofers will be more likely to carry general liability and workers’ compensation insurance, protecting you from any damage that may occur during the project. They should also be able to provide you with proof of these policies upon request.
Licensing requirements vary by state, but most will require a contractor to pass an exam, complete education courses, or have years of experience. Many states and cities have online portals where you can check a roofing contractor’s license status. These sites are typically easy to use and will give you instant information about the contractor’s licensing, bonding, and insurance. Check for active and valid licenses as well as expiration dates and any disciplinary actions.
If a contractor isn’t licensed, they may be operating illegally and could face fines or other legal issues down the road. Additionally, choosing an unlicensed contractor will void any warranty coverage on your new roof, costing you thousands of dollars in repair costs down the line.
When you choose a licensed contractor, you’ll be confident that they follow all local laws and professional standards to protect you as the homeowner. Licensed roofers are also more likely to use premium materials and installation techniques, ensuring your new roof lasts longer, requires fewer repairs, and maintains its warranty.
Whether or not you have insurance, accidents can happen during any type of construction project. Having the proper insurance will ensure that any damage caused to your home is covered, saving you money in the long run. Licensed roofing companies, like Gerken Roofing, will have both general liability and workers’ compensation insurance.
You can ask potential contractors for proof of their insurance to ensure that they are insured and bonded. Most reputable roofing contractors will be more than happy to provide these documents on request. Make sure to verify the information by entering the contractor’s name or license number into a database to ensure that it is valid. Then, call the insurance company to confirm that the policy is in effect.
Local Online Reviews
In this day and age, online reviews are a powerful tool for consumers to gauge the quality of work of a roofing contractor. You can look at local review websites to see the pros and cons of a roofer’s services, as well as the company’s response time to customer complaints.
A trustworthy roofer will have plenty of positive reviews from past clients. But don’t forget to read the negative reviews as well. It’s important to understand how a company handles the bad experience, so you can choose whether they are worth your business.
It’s also a good idea to ask for references from past customers. If they can provide you with a list of references from your area, this is a good sign that they are reputable and have built a solid reputation within the community.
You can also ask friends and neighbors for recommendations. In addition, the Better Business Bureau is a great resource for checking up on a roofing company and finding out how they handle customer complaints. These factors are not just digital formalities—they can significantly influence the volume and quality of roofing leads your business attracts. With a strong presence in local directory listings and robust online reviews, your roofing business can gain credibility, enhance visibility, and generate more qualified leads. Then, you can focus on delivering quality service and building long-term relationships. That way, you can rest assured that your customers will be happy with their new roof and refer you to their friends and family.
Experience & Reputation
In addition to verifying a roofing contractor’s licensing and insurance, it is also a good idea to find out more about their history and reputation. This will give you a sense of their reliability and professionalism. Whether this is done by reading online reviews and testimonials or examining past project portfolios, it is important to have an understanding of what previous clients experienced with the company.
A company with a long history of satisfied customers is a great indicator that they are committed to high-quality work and have been around for some time. This can provide you with peace of mind that they will be around to honor any warranties or guarantees in the future.
It is also a good idea to ask the roofing contractor for a list of their past jobs and references, as well as photos of each job. This can help you get a feel for the quality of their work and whether it is a good fit for your home. It is also a good idea to ask about any past issues the roofer has had with subcontractors and how they were handled. This will give you an indication of how proactive the roofer is in addressing any issues that may arise during your roofing project.
Warranty
Roofing warranties and guarantees are a form of consumer protection that ensures quality materials and workmanship in a roof replacement or repair. These warranties offer varying levels of coverage for manufacturing defects and installation errors, and can include material replacement and labor costs in comprehensive warranties. They can also provide peace of mind for homeowners who are concerned about the long-term performance of their roofs.
A reputable roofing company should be able to provide you with a copy of the warranty before you sign any contracts. You should read it carefully to understand the terms and conditions. In addition, it’s important to ask about any potential exclusions or limitations. For example, a warranty will likely not cover damage that occurs due to negligence or failure to perform routine maintenance. It may also not cover damage caused by extreme weather or acts of nature.
There are two types of roofing warranties: manufacturer and workmanship. A manufacturer warranty covers the material components of your roof, such as shingles or membranes, and typically ranges from 20 to 50 years. A workmanship warranty, on the other hand, covers problems that arise due to the contractor’s installation work. It’s important to look for a roofing company that offers both a manufacturer and a workmanship warranty.
If you’re considering a warranty extension, it’s important to find out what the company will cover and how much it will cost. Many warranties cover the cost of repairing or replacing damaged shingles, but others may also cover other roofing materials. Many companies offer extended roofing warranties for an additional fee, which can be worth the extra investment if you’re planning to sell your home in the future.
If you have a warranty claim that is denied, it’s crucial to follow proper procedure for filing a complaint. First, you should contact the manufacturer and ask for an explanation. If you are not satisfied with the response, you can contact a local attorney specializing in roofing warranties. They can help you determine whether or not your claim has been denied properly and advise you on next steps.